Once you order through Health Metric, all orders are processed within 48 hours of receiving (except holidays).
Shipments will be fulfilled through the Amazon Fulfilment Network and will take approximately 7-10 days to be delivered. Times can be longer during Black Friday, Cyber Monday or Christmas period.
We provide you with a tracking number and if your ordered is missing, please contact us. Due to the tens of thousands of orders fulfilled every time by Amazon Fulfilment it is not uncommon that products simply get lost from time to time.
If this happens, contact us at email@example.com and we'll make it right.